Terms and Conditions
Last updated: March 2024
Introduction
Welcome to Supita. These Terms and Conditions ("Terms") govern your access to and use of Supita's Gold & Silver Investment platform and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
1. Acceptance of Terms
Your use of the Services indicates that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. We may update these Terms at any time. Your continued use of the Services after any changes to the Terms will constitute your acceptance of such changes.
2. Eligibility
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You must be a resident of India to use our Services. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
Account Creation
- To access our Services, you must register through WhatsApp
- You agree to provide accurate, current, and complete information
- You must verify your phone number as part of the registration process
- You agree to keep your information up to date
Security
- You are responsible for maintaining the confidentiality of your WhatsApp account
- You agree to notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
4. Investment Services
Gold and Silver Investments
- All transactions are processed through secure banking channels
- Investment decisions are made solely by you
- We provide market information and assistance but do not guarantee returns
- All transactions are subject to applicable laws and regulations
Wallet and Transactions
- Your Supita wallet is for investment purposes only
- All transactions are processed through secure banking channels
- We maintain records of all your transactions
- You are responsible for all transactions made from your account
5. User Conduct
When using our Services, you agree not to:
- Violate any applicable laws or regulations
- Engage in fraudulent activities
- Manipulate market prices or trading volumes
- Share false or misleading information
- Interfere with the proper functioning of our Services
- Attempt to access unauthorized areas of our systems
- Use automated systems or software to interact with our Services
6. Intellectual Property
- All content, features, and functionality of our Services are owned by Supita
- Our AI assistant and related technologies are proprietary
- You may not copy, modify, or create derivative works without our consent
- The Supita name and logo are our trademarks
7. Fees and Charges
- Transaction fees may apply to certain services
- All fees are clearly disclosed before transactions
- We reserve the right to modify fees with notice
- Fees are non-refundable unless required by law
8. Referral Program
- Participation in our referral program is subject to these Terms
- Referral rewards are subject to our referral program rules
- We reserve the right to modify or terminate the referral program
- Referral rewards are non-transferable
9. Termination
Termination by You
- You may terminate your account at any time
- Termination must be done through our official channels
- Outstanding transactions must be completed before termination
Termination by Us
- We may suspend or terminate accounts that violate these Terms
- We may terminate accounts involved in fraudulent activities
- We will provide notice of termination when possible
10. Disclaimers
- Our Services are provided "as is" without warranties
- We do not guarantee investment returns
- Market information is provided for reference only
- We are not responsible for third-party actions
11. Limitation of Liability
To the maximum extent permitted by law, Supita will not be liable for:
- Investment losses
- System interruptions
- Data breaches
- Third-party actions
- Indirect or consequential damages
12. Governing Law
These Terms are governed by Indian law. Any disputes will be resolved in Indian courts.
13. Changes to Services
We reserve the right to:
- Modify or discontinue services
- Change features or functionality
- Update terms and conditions
- Modify fees and charges