SHIPPING POLICY

Shipping & Delivery

Last updated: January 2025

Shipping Coverage

We currently ship across India

We ship our products to all serviceable pin codes across India through our trusted logistics partners. Please ensure that your delivery address is complete and accurate to avoid any delays.

For customers outside India, please contact us at info@supita.in for special shipping arrangements.

Delivery Timeline

Expected delivery times

Metro Cities

3-5 business days from order confirmation

Other Cities

5-7 business days from order confirmation

Note: Delivery times may vary during peak seasons, festivals, or due to unforeseen circumstances beyond our control.

Shipping Charges

Free shipping on all orders

We offer FREE SHIPPING on all orders across India. There are no minimum order requirements or hidden charges.

Order Processing

How we handle your order

  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive a tracking number via email/SMS once your order is dispatched
  • Orders placed on weekends or public holidays will be processed on the next business day
  • In case of high demand, processing may take an additional 1-2 days

Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email and SMS. You can use this to track your package in real-time.

For any shipping-related queries, please contact us at:

Email: info@supita.in

Phone: +91 99890 47499

Hours: Mon-Sat, 10AM-7PM

Failed Delivery Attempts

If the delivery partner is unable to deliver your order due to incorrect address, unavailability, or refusal to accept:

  • The courier partner will make up to 3 delivery attempts
  • After failed attempts, the package will be returned to our warehouse
  • Return shipping charges may be deducted from your refund
  • Please ensure someone is available to receive the package at the delivery address

Marketplace Orders (Amazon, Flipkart, etc.)

If you purchase our products through third-party marketplaces like Amazon or Flipkart, the shipping and delivery terms of that respective platform will apply.

Please refer to the marketplace's shipping policy for detailed information. For product-related queries on marketplace orders, you can still contact us directly.