Shipping & Delivery
Last updated: January 2025
Shipping Coverage
We currently ship across India
We ship our products to all serviceable pin codes across India through our trusted logistics partners. Please ensure that your delivery address is complete and accurate to avoid any delays.
For customers outside India, please contact us at info@supita.in for special shipping arrangements.
Delivery Timeline
Expected delivery times
Metro Cities
3-5 business days from order confirmation
Other Cities
5-7 business days from order confirmation
Note: Delivery times may vary during peak seasons, festivals, or due to unforeseen circumstances beyond our control.
Shipping Charges
Free shipping on all orders
We offer FREE SHIPPING on all orders across India. There are no minimum order requirements or hidden charges.
Order Processing
How we handle your order
- •Orders are processed within 1-2 business days after payment confirmation
- •You will receive a tracking number via email/SMS once your order is dispatched
- •Orders placed on weekends or public holidays will be processed on the next business day
- •In case of high demand, processing may take an additional 1-2 days
Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email and SMS. You can use this to track your package in real-time.
For any shipping-related queries, please contact us at:
Failed Delivery Attempts
If the delivery partner is unable to deliver your order due to incorrect address, unavailability, or refusal to accept:
- •The courier partner will make up to 3 delivery attempts
- •After failed attempts, the package will be returned to our warehouse
- •Return shipping charges may be deducted from your refund
- •Please ensure someone is available to receive the package at the delivery address
Marketplace Orders (Amazon, Flipkart, etc.)
If you purchase our products through third-party marketplaces like Amazon or Flipkart, the shipping and delivery terms of that respective platform will apply.
Please refer to the marketplace's shipping policy for detailed information. For product-related queries on marketplace orders, you can still contact us directly.