Terms & Conditions

Welcome to Supita ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website supita.in and the purchase of our products.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

By using our website, creating an account, or purchasing our products, you represent that:

• •You are at least 18 years of age
• •You have the legal capacity to enter into binding contracts
• •All information you provide is accurate and complete
• •You agree to comply with all applicable laws and regulations

• •All product descriptions, images, and prices are accurate to the best of our knowledge but are subject to change without notice
• •We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion
• •Product colors may vary slightly from images due to screen settings
• •Our products are intended for personal use only and not for resale
• •We make no medical claims about our products; results may vary

• •All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise
• •We reserve the right to change prices at any time without notice
• •Payment must be received in full before order processing
• •We accept payments via credit/debit cards, UPI, net banking, and other methods through Razorpay and approved payment gateways
• •Cash on Delivery (COD) may be available for select locations
• •You are responsible for any payment gateway or bank charges
• •All payment information is processed securely and we do not store your card details

Order Confirmation

• •An order confirmation email does not constitute acceptance of your order
• •We reserve the right to accept or reject orders at our discretion
• •Orders are subject to product availability

Order Cancellation

• •You may cancel your order before it is shipped by contacting us
• •We reserve the right to cancel orders due to product unavailability, pricing errors, or fraud concerns
• •Refunds for cancelled orders will be processed within 5-7 business days

Please refer to our Shipping Policy for detailed information about shipping times, charges, and delivery terms.

• •Delivery times are estimates and not guaranteed
• •We are not liable for delays caused by shipping partners or circumstances beyond our control
• •Risk of loss passes to you upon delivery to the carrier

Please refer to our Return & Refund Policy for complete details. Key points:

• •7-day return policy for unopened products
• •Products must be in original packaging with seals intact
• •Refunds processed within 5-7 business days after receiving returned items

All content on this website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Supita or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You agree not to:

• •Reproduce, distribute, modify, or create derivative works from our content
• •Use our trademarks, logos, or brand name without written permission
• •Frame or mirror any part of our website
• •Use automated systems to access or scrape our website

You agree not to:

• •Use our services for any illegal or unauthorized purpose
• •Violate any laws in your jurisdiction
• •Transmit viruses, malware, or other malicious code
• •Harass, abuse, or harm others
• •Provide false or misleading information
• •Attempt to gain unauthorized access to our systems

To the maximum extent permitted by law, Supita shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability for any claim arising out of or relating to these Terms or our products shall not exceed the amount paid by you for the product giving rise to the claim.

You agree to indemnify, defend, and hold harmless Supita, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

• •Your use of our products or services
• •Your violation of these Terms
• •Your violation of any rights of third parties

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Tenali, Andhra Pradesh, India.

We encourage you to contact us first at info@supita.in to resolve any disputes informally.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the modified Terms.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

If you have any questions about these Terms, please contact us: